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Understand meeting recording retention and availability

Evane can display a recording after Attendee reports that capture is complete, but the recording is not stored as a permanent Evane file by default.

Evane can display a recording after Attendee reports that capture is complete, but the recording is not stored as a permanent Evane file by default.

Understand meeting recording retention and availability in EvaneUnderstand meeting recording retention and availability in Evane

When playback is available

The Past Meeting detail requests recording metadata from Attendee and opens the media through Evane's authenticated proxy. This keeps the upstream recording URL private and supports normal browser range requests for playback.

A recording indicator means a bot was dispatched; it does not guarantee that bytes are still available. Processing may continue briefly after the meeting ends, and Attendee can remove recordings according to its own retention policy.

Plan for long-term retention

Download or move required recordings into an approved long-term store before the Attendee retention window expires. The current product does not promise a fixed retention duration in the Meeting UI.

If playback returns unavailable, confirm that capture completed and that Attendee still holds the recording. A deleted upstream recording cannot be restored by refreshing Evane.

Frequently asked questions

How long are meeting recordings kept?

The Meeting UI does not promise a fixed retention period. A recording exists only as long as Attendee keeps it under its own retention policy, so download anything you need to keep long-term before that window closes.

Why does a meeting show a recording indicator but playback fails?

A recording indicator only confirms a bot was dispatched, not that the file is still available. Attendee may still be processing it, or may already have removed it under its retention policy.

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